Patina Key Hook
🛠️ Handcrafted & Fully Customizable
⚒️ Silver-Plated or Solid 925 Sterling Silver
Personal engraving on the lower loop
Shipping & Delivery
At IGNIS ARGENTUM, we are committed to making your shopping experience smooth, secure, and stress-free.
✔ 30-Day Easy Returns & Exchanges
✔ Free Return Shipping
✔ Full Refund Guarantee
✔ Worldwide Delivery, Free on orders over $50 USD, No Duties
Detail
Order Confirmation
After placing an order, you will receive a confirmation email detailing your purchased items and shipping information. Please double-check all details (country, street number, company name, unit, etc.) and contact us promptly at ignisargentuminfo@gmail.com if there are any errors.
If you do not receive a confirmation email within 24 hours, please check your spam folder before reaching out to us.
Shipping
Shipping Areas
- ASIA: Hong Kong, South Korea, Taiwan, Indonesia, Japan, Malaysia, Philippines, Qatar, Saudi Arabia, Singapore, Thailand, Turkey, United Arab Emirates, Vietnam, Palestinian Territories, Sri Lanka, Timor-Leste.
- EUROPE: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, United Kingdom.
- SOUTH AMERICA: Argentina, Brazil, Chile, Colombia, Ecuador, Peru.
- OCEANIA: Australia, New Zealand.
- NORTH AMERICA & CARIBBEAN: Canada, Costa Rica, Mexico, Panama, Puerto Rico, United States.
Shipping Providers
Our logistics partners include DHL, UPS, THT, FedEx, YunExpress, and Yanwen.
Processing Time
We require 1–3 business days to process your order. This includes order confirmation, packaging, and preparing your items for shipment.
Shipping Methods
-
Standard Shipping:
Shipping Time: 6–12 business days
Cost: $5 USD( <= 1lb ), $10( > 1lb ) | Free on orders over $50 USD
Delivery may take longer during peak periods or if your parcel is checked by customs. Delays of up to 5 business days may occur in special situations. While we strive to deliver your order on time, we cannot be held responsible for delays beyond our control.
Tracking
Once your order is placed, you will receive an Order Acknowledgement email. After your item ships, you will receive a Shipment Confirmation email with your order number, carrier information, and tracking numbers. Tracking becomes active within 24 hours.
Once your parcel arrives in your country, local postal services will handle final delivery. You can use the same tracking number on your local postal service’s website.
If delivery issues arise, contact your local post office first. For unresolved issues, email us at ignisargentuminfo@gmail.com.
Note: Tracking is active for 60 days. We may not be able to assist after this period.
Delivery
We take every precaution to ensure your products are not damaged during transit. If your item arrives damaged, please email us within 3 business days with a photo of the damage. If possible, record any delivery issues with the carrier upon receipt.
Change of Shipping Address
If your order is being shipped to an incorrect address, contact us immediately at ignisargentuminfo@gmail.com.
Important Notes
- In cases of force majeure, order processing may be delayed. We will process your order as quickly as possible when conditions permit.
- Orders will be sent to the address provided at checkout. Packages returned due to incorrect or incomplete addresses will be re-shipped at your expense.
- If returning a product for reasons other than quality issues, you are responsible for the return shipping costs.
About Tax
There will be no additional charges once you have placed your order. In some rare cases, VAT, customs duties, or other fees may be levied by your destination country. If you have concerns, please check with your local customs office. We’re happy to
Returns & Exchanges
At IGNIS ARGENTUM, we are committed to making your shopping experience smooth, secure, and stress-free.
✔ 30-Day Easy Returns & Exchanges
✔ Buyer-paid return shipping for non-quality returns
✔ Full Refund Guarantee
✔ Worldwide Delivery, Free on orders over $50 USD, No Duties
Detail
30-Day Refund or Exchange Policy
If your item has any quality issues or was damaged during shipping, you can request a refund or exchange within 30 days from the date of receipt.
How to Request a Refund or Exchange:
- Contact Us: Reach out to our customer service team at ignisargentuminfo@gmail.com to initiate your request.
- Provide Details: Include your order number, a description of the issue, and any relevant photos to help us process your request quickly.
- Follow Instructions: Our team will provide you with further instructions on how to return or exchange your item.
Packaging Requirements:
Ensure that the product is returned in its original condition. Please use the original packaging or similar protective materials to avoid damage during transit.
Return Shipping Costs:
For returns for reasons other than quality issues, customers are responsible for the return shipping costs. We cover return shipping for approved returns due to quality issues or shipping damage.
Return Address:
Please contact ignisargentuminfo@gmail.com to get the return address. Please do not return your products before getting confirmation via email.
Refunds
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Processing times depend on the payment method:
- Credit or Debit Card: Refunds will be sent to the card-issuing bank within 7 business days. Please contact your bank for more details.
- PayPal: Refunds will be sent to your PayPal account within 3 business days.
Customized Products
Custom orders require full payment in advance before design and production begin.
Please note that all custom pieces are made to order. Once production has begun and the item is completed, custom products are non-refundable and non-returnable unless there is a quality issue.
About Refund Amount:
- Orders with Promotions or Discounts: The refunded amount will reflect the adjusted price you paid. Check your order summary in your account for details.
- Shipping Fees: Only refunded if the order is canceled before packaging.
- Discounts, Points, Vouchers: These are one-time use only and cannot be refunded after purchase.
Late or Missing Refunds
If you haven’t received your refund yet, please:
- Check your bank account again.
- Contact your credit card company; it may take time before your refund is officially posted.
- Contact your bank; there is often some processing time before a refund is posted.
We appreciate your understanding and cooperation. If you have any questions or need further assistance, don't hesitate to contact us at ignisargentuminfo@gmail.com.
Thank you for shopping with IGNIS ARGENTUM!
Returns & Exchanges
At IGNIS ARGENTUM, we are committed to making your shopping experience smooth, secure, and stress-free.
✔ 30-Day Easy Returns & Exchanges
✔ Buyer-paid return shipping for non-quality returns
✔ Full Refund Guarantee
✔ Worldwide Delivery, Free on orders over $50 USD, No Duties
Detail
30-Day Refund or Exchange Policy
If your item has any quality issues or was damaged during shipping, you can request a refund or exchange within 30 days from the date of receipt.
How to Request a Refund or Exchange:
- Contact Us: Reach out to our customer service team at ignisargentuminfo@gmail.com to initiate your request.
- Provide Details: Include your order number, a description of the issue, and any relevant photos to help us process your request quickly.
- Follow Instructions: Our team will provide you with further instructions on how to return or exchange your item.
Packaging Requirements:
Ensure that the product is returned in its original condition. Please use the original packaging or similar protective materials to avoid damage during transit.
Return Shipping Costs:
For returns for reasons other than quality issues, customers are responsible for the return shipping costs. We cover return shipping for approved returns due to quality issues or shipping damage.
Return Address:
Please contact ignisargentuminfo@gmail.com to get the return address. Please do not return your products before getting confirmation via email.
Refunds
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Processing times depend on the payment method:
- Credit or Debit Card: Refunds will be sent to the card-issuing bank within 7 business days. Please contact your bank for more details.
- PayPal: Refunds will be sent to your PayPal account within 3 business days.
Customized Products
Custom orders require full payment in advance before design and production begin.
Please note that all custom pieces are made to order. Once production has begun and the item is completed, custom products are non-refundable and non-returnable unless there is a quality issue.
About Refund Amount:
- Orders with Promotions or Discounts: The refunded amount will reflect the adjusted price you paid. Check your order summary in your account for details.
- Shipping Fees: Only refunded if the order is canceled before packaging.
- Discounts, Points, Vouchers: These are one-time use only and cannot be refunded after purchase.
Late or Missing Refunds
If you haven’t received your refund yet, please:
- Check your bank account again.
- Contact your credit card company; it may take time before your refund is officially posted.
- Contact your bank; there is often some processing time before a refund is posted.
We appreciate your understanding and cooperation. If you have any questions or need further assistance, don't hesitate to contact us at ignisargentuminfo@gmail.com.
Thank you for shopping with IGNIS ARGENTUM!
Product Details
A little character. Every day.
Made to order, made personal. Personalize the lower loop with a name and birthday, a meaningful date, or a short motto. Please allow 20–25 business days for production before dispatch; delivery time is additional.
A key hook for the objects you carry daily. A long return hook meets a teardrop loop in antique silver-grey, with irregular surface marks, naturally bright edges and a discreet IGNIS ARGENTUM emblem.
Product Details
- Curved upper hook for belt-loop carry
- Teardrop lower loop for your keys
- Compact folded overlap junction
- Antique silver-grey appearance with hand-worked surface character
- Official IGNIS ARGENTUM emblem on the front; plain reverse
- Choose silver-plated white copper or 925 sterling silver
- Optional personal engraving on the lower loop
Make it personal
Your words, engraved on the lower loop. Choose a name and birthday, a meaningful date, or a short personal motto.
Examples: ALEX · 03.10.1990 or STAY TRUE. Provide the exact text you want engraved, including spelling, capitalization and date format. Leave the engraving text blank for an unengraved key hook.
Made to order, with optional personal engraving. We’ll confirm the engraving layout before production. Please allow 20–25 business days for production before dispatch; delivery time is additional.
At your side
The upper curve sits at a belt loop while your keys gather below. A small object that becomes part of the daily routine.
The form, front and reverse
A long, curved return. A generous lower loop. A compact folded junction. The front carries the brand emblem; the reverse leaves the silver surface uninterrupted.
Character in the silver
Silver-grey shadows sit between irregular surface marks. The edges catch the light. The finish has depth without overpowering the form.
A closer look
The small folded end meets the diagonal arm at the crossing. Below it, the official emblem is kept modest so the metal remains the focus.
Your everyday keys
The lower loop brings your keys together beneath the hook.
One design. Two material choices.
Choose the metal beneath the silver appearance. Both options follow the same design and finish direction.
| Option | Material |
|---|---|
| Silver-plated | White copper with a silver-plated surface |
| Sterling silver | 925 sterling silver |
Production & delivery
Each Patina Key Hook is made to order. Production takes 20–25 business days before dispatch; this does not include transit time.
See our shipping policy for delivery information.
Returns: For returns for reasons other than quality issues, the buyer is responsible for return shipping costs. Please contact ignisargentuminfo@gmail.com before returning an item.
What you receive
One Patina Key Hook in your selected material. Keys and clothing shown in the images are styling props and are not included.
Good to know
What can I personalize?
We can engrave the lower loop with a name and birthday, a meaningful date, or a short motto. The wording in the image is an illustrative example. Please provide the exact text you want engraved; leave it blank if you prefer no engraving.
When will my order ship?
This item is made to order. Please allow 20–25 business days for production before dispatch, plus delivery time to your destination.
Where is the brand emblem?
The official IGNIS ARGENTUM emblem sits on the front arm. The reverse is plain.
Are the two material options different designs?
They share the same design and silver-grey finish direction. The difference is the underlying material: silver-plated white copper or 925 sterling silver.
Are the keys included?
No. You receive one key hook in the material you select.
Pre-production imagery showing the intended design and finish.
Materials & Finishes
IGNIS ARGENTUM uses different materials and finishes across its catalog. The product title, description and variant selector identify the exact option available for each piece.
925 Sterling Silver
When a product is labeled 925 Sterling Silver, it is made from an alloy containing 92.5% silver. Sterling silver can develop natural patina with wear and time; it can be gently polished according to the care needs of the piece.
Nickel Silver
Nickel Silver is a durable copper alloy containing nickel and zinc. Despite its name, it is not sterling silver. It is selected on certain pieces for its color, strength and substantial hand-feel.
Silver Finish or Silver-Plated
When a listing says Silver Finish or Silver-Plated, it describes a surface finish rather than a solid 925 Sterling Silver body. Refer to the individual product page for its exact construction and available options.
Gold and Other Precious-Metal Options
18K, 24K or other precious-metal choices are offered only where they are specifically listed on the product page or confirmed through a custom commission.
Personalization
Depending on the design, personalization may include a name, initials, date, short message or custom artwork. If you are unsure which material or finish suits your idea, contact us before ordering.






