Ouroboros Serpent Circle Pendant
🛠️ Handcrafted & Fully Customizable
⚒️ 925 Silver (Embrace the heavy, cold weight)
⚒️ Substantial 20g(0.05lb) Build
Shipping & Delivery
At IGNIS ARGENTUM, we are committed to making your shopping experience smooth, secure, and stress-free.
✔ 30-Day Easy Returns & Exchanges
✔ Free Return Shipping
✔ Full Refund Guarantee
✔ Worldwide Delivery, Free on orders over $50 USD, No Duties
Detail
Order Confirmation
After placing an order, you will receive a confirmation email detailing your purchased items and shipping information. Please double-check all details (country, street number, company name, unit, etc.) and contact us promptly at ignisargentuminfo@gmail.com if there are any errors.
If you do not receive a confirmation email within 24 hours, please check your spam folder before reaching out to us.
Shipping
Shipping Areas
- ASIA: Hong Kong, South Korea, Taiwan, Indonesia, Japan, Malaysia, Philippines, Qatar, Saudi Arabia, Singapore, Thailand, Turkey, United Arab Emirates, Vietnam, Palestinian Territories, Sri Lanka, Timor-Leste.
- EUROPE: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, United Kingdom.
- SOUTH AMERICA: Argentina, Brazil, Chile, Colombia, Ecuador, Peru.
- OCEANIA: Australia, New Zealand.
- NORTH AMERICA & CARIBBEAN: Canada, Costa Rica, Mexico, Panama, Puerto Rico, United States.
Shipping Providers
Our logistics partners include DHL, UPS, THT, FedEx, YunExpress, and Yanwen.
Processing Time
We require 1–3 business days to process your order. This includes order confirmation, packaging, and preparing your items for shipment.
Shipping Methods
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Standard Shipping:
Shipping Time: 6–12 business days
Cost: $5 USD( <= 1lb ), $10( > 1lb ) | Free on orders over $50 USD
Delivery may take longer during peak periods or if your parcel is checked by customs. Delays of up to 5 business days may occur in special situations. While we strive to deliver your order on time, we cannot be held responsible for delays beyond our control.
Tracking
Once your order is placed, you will receive an Order Acknowledgement email. After your item ships, you will receive a Shipment Confirmation email with your order number, carrier information, and tracking numbers. Tracking becomes active within 24 hours.
Once your parcel arrives in your country, local postal services will handle final delivery. You can use the same tracking number on your local postal service’s website.
If delivery issues arise, contact your local post office first. For unresolved issues, email us at ignisargentuminfo@gmail.com.
Note: Tracking is active for 60 days. We may not be able to assist after this period.
Delivery
We take every precaution to ensure your products are not damaged during transit. If your item arrives damaged, please email us within 3 business days with a photo of the damage. If possible, record any delivery issues with the carrier upon receipt.
Change of Shipping Address
If your order is being shipped to an incorrect address, contact us immediately at ignisargentuminfo@gmail.com.
Important Notes
- In cases of force majeure, order processing may be delayed. We will process your order as quickly as possible when conditions permit.
- Orders will be sent to the address provided at checkout. Packages returned due to incorrect or incomplete addresses will be re-shipped at your expense.
- If returning a product for reasons other than quality issues, you are responsible for the return shipping costs.
About Tax
There will be no additional charges once you have placed your order. In some rare cases, VAT, customs duties, or other fees may be levied by your destination country. If you have concerns, please check with your local customs office. We’re happy to
Returns & Exchanges
At IGNIS ARGENTUM, we are committed to making your shopping experience smooth, secure, and stress-free.
✔ 30-Day Easy Returns & Exchanges
✔ Free Return Shipping
✔ Full Refund Guarantee
✔ Worldwide Delivery, Free on orders over $50 USD, No Duties
Detail
30-Day Refund or Exchange Policy
If your item has any quality issues or was damaged during shipping, you can request a refund or exchange within 30 days from the date of receipt.
How to Request a Refund or Exchange:
- Contact Us: Reach out to our customer service team at ignisargentuminfo@gmail.com to initiate your request.
- Provide Details: Include your order number, a description of the issue, and any relevant photos to help us process your request quickly.
- Follow Instructions: Our team will provide you with further instructions on how to return or exchange your item.
Packaging Requirements:
Ensure that the product is returned in its original condition. Please use the original packaging or similar protective materials to avoid damage during transit.
Return Shipping Costs:
We are pleased to offer free return shipping for all items, regardless of the reason for return.
Return Address:
Please contact ignisargentuminfo@gmail.com to get the return address. Please do not return your products before getting confirmation via email.
Refunds
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Processing times depend on the payment method:
- Credit or Debit Card: Refunds will be sent to the card-issuing bank within 7 business days. Please contact your bank for more details.
- PayPal: Refunds will be sent to your PayPal account within 3 business days.
Customized Products
Custom orders require full payment in advance before design and production begin.
Please note that all custom pieces are made to order. Once production has begun and the item is completed, custom products are non-refundable and non-returnable unless there is a quality issue.
About Refund Amount:
- Orders with Promotions or Discounts: The refunded amount will reflect the adjusted price you paid. Check your order summary in your account for details.
- Shipping Fees: Only refunded if the order is canceled before packaging.
- Discounts, Points, Vouchers: These are one-time use only and cannot be refunded after purchase.
Late or Missing Refunds
If you haven’t received your refund yet, please:
- Check your bank account again.
- Contact your credit card company; it may take time before your refund is officially posted.
- Contact your bank; there is often some processing time before a refund is posted.
We appreciate your understanding and cooperation. If you have any questions or need further assistance, don't hesitate to contact us at ignisargentuminfo@gmail.com.
Thank you for shopping with IGNIS ARGENTUM!
Returns & Exchanges
At IGNIS ARGENTUM, we are committed to making your shopping experience smooth, secure, and stress-free.
✔ 30-Day Easy Returns & Exchanges
✔ Free Return Shipping
✔ Full Refund Guarantee
✔ Worldwide Delivery, Free on orders over $50 USD, No Duties
Detail
30-Day Refund or Exchange Policy
If your item has any quality issues or was damaged during shipping, you can request a refund or exchange within 30 days from the date of receipt.
How to Request a Refund or Exchange:
- Contact Us: Reach out to our customer service team at ignisargentuminfo@gmail.com to initiate your request.
- Provide Details: Include your order number, a description of the issue, and any relevant photos to help us process your request quickly.
- Follow Instructions: Our team will provide you with further instructions on how to return or exchange your item.
Packaging Requirements:
Ensure that the product is returned in its original condition. Please use the original packaging or similar protective materials to avoid damage during transit.
Return Shipping Costs:
We are pleased to offer free return shipping for all items, regardless of the reason for return.
Return Address:
Please contact ignisargentuminfo@gmail.com to get the return address. Please do not return your products before getting confirmation via email.
Refunds
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Processing times depend on the payment method:
- Credit or Debit Card: Refunds will be sent to the card-issuing bank within 7 business days. Please contact your bank for more details.
- PayPal: Refunds will be sent to your PayPal account within 3 business days.
Customized Products
Custom orders require full payment in advance before design and production begin.
Please note that all custom pieces are made to order. Once production has begun and the item is completed, custom products are non-refundable and non-returnable unless there is a quality issue.
About Refund Amount:
- Orders with Promotions or Discounts: The refunded amount will reflect the adjusted price you paid. Check your order summary in your account for details.
- Shipping Fees: Only refunded if the order is canceled before packaging.
- Discounts, Points, Vouchers: These are one-time use only and cannot be refunded after purchase.
Late or Missing Refunds
If you haven’t received your refund yet, please:
- Check your bank account again.
- Contact your credit card company; it may take time before your refund is officially posted.
- Contact your bank; there is often some processing time before a refund is posted.
We appreciate your understanding and cooperation. If you have any questions or need further assistance, don't hesitate to contact us at ignisargentuminfo@gmail.com.
Thank you for shopping with IGNIS ARGENTUM!
Product Details
An enduring emblem of renewal, the Ouroboros transforms a single serpent into a seamless circle. This sculptural pendant captures the head-and-tail closure at the crown, detailed outer scalework, articulated belly scutes, and darkened recesses that give its aged-silver finish exceptional depth.
Substantial yet balanced, its clean circular silhouette is designed to stand alone or layer with other chains. Rich in texture and symbolism, it brings a refined talismanic edge to everyday wear.
Design Focus
Ouroboros Serpent Circle Pendant is organized around a serpent closing into the circular Ouroboros form. This description refers only to visible form and surface treatment; it does not assign an unlisted symbolic promise or meaning.
Material and Order Option
Use the material and size specifications already listed above as the order reference.
Use and Care
Keep the piece dry when stored, separate it from harder objects, and avoid chlorine, aggressive cleaners, repeated impacts, and abrasive surfaces. Use care appropriate to the material or finish stated in the listing.
Shipping and Returns
Review Shipping & Delivery and Returns & Exchanges before ordering. Personalized and made-to-order items may have different eligibility from standard products, as stated in the current policies.
Frequently Asked Question
What should I check before ordering Ouroboros Serpent Circle Pendant?
Review the listed dimensions, front and back views, material statement, and whether a chain or other accessory is explicitly included.
Materials & Finishes
IGNIS ARGENTUM uses different materials and finishes across its catalog. The product title, description and variant selector identify the exact option available for each piece.
925 Sterling Silver
When a product is labeled 925 Sterling Silver, it is made from an alloy containing 92.5% silver. Sterling silver can develop natural patina with wear and time; it can be gently polished according to the care needs of the piece.
Nickel Silver
Nickel Silver is a durable copper alloy containing nickel and zinc. Despite its name, it is not sterling silver. It is selected on certain pieces for its color, strength and substantial hand-feel.
Silver Finish or Silver-Plated
When a listing says Silver Finish or Silver-Plated, it describes a surface finish rather than a solid 925 Sterling Silver body. Refer to the individual product page for its exact construction and available options.
Gold and Other Precious-Metal Options
18K, 24K or other precious-metal choices are offered only where they are specifically listed on the product page or confirmed through a custom commission.
Personalization
Depending on the design, personalization may include a name, initials, date, short message or custom artwork. If you are unsure which material or finish suits your idea, contact us before ordering.
